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Refund Policy

Refund Policy

REFUND ELIGIBLITY

Products Ordered At Below A 60% Discount

✅365-Day Money Back Guarantee*****

 *

Products Ordered At Above A 60% Discount

Unable To Perform A Refund*****

     

    We Only Offer Refunds On Orders That Were Made At Below A 60% Discount. If You Purchased A Product At Above A 60% Discount, Then Since You Ordered At A Massive Slash In Price, Our System Would Not Allow Us To Submit Your Refund.

    If there was a delivery error and you did not receive your package as a result, please note that this is not the fault of our company but the fault of your shipment carrier... Now this is extremely rare, but one reason for this could be that you incorrectly entered your address upon placing your order. In any case, we cannot perform a refund given that we were put at a loss in having internationally shipped this package out to you, with a very slim guarantee of actually receiving it back from your carrier.

      • HOWEVER, If You're Not Eligible For A Refund, As An Alternative, You'll Still Be Able To Order From A List Of Tens Of Products And Order For FREE!! Just Send Us An Email And Ask For The Secret Link!

    Either Return Your Item Within 365 Days Of Ordering It And Get A Refund
    --OR--
    Order Any one of our products under $20 On Our Store FOR FREE. Your Choice.
    We List A STEP-BY-STEP Process On This Page... Please Read On.

    More Details For Those Eligible For A Refund

    Returns: 

    We do not pay the cost of your return shipping fee. We recommend going the route to receive a free item from our store instead of returning for a refund because it is never guaranteed that your return will properly arrive at our address!

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    Several types of goods are exempt from being returned: Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

     **Please Note that our shipping method is "International." "International Shipping" allows us to ship products internationally from manufacturing sites all across the world where the products are hand-made. Delivery time can range anywhere between 12-24 days from the time your order is shipped... Please allow the world's trending items this window of time in order for them to reach you, which they will.

    (Future Reference) Additional Non-Returnable Items:

    • Gift Cards
    • Downloadable Software
    • Some Health and Personal Care Items
      To complete your return, we require a receipt or proof of purchase.

      There are certain situations where only partial refunds are granted (if applicable):
      • Book with obvious signs of use, CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
      • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
      • Any item that is returned more than 30 days after delivery.

      Refunds:

      • Step 1: Create an email directed at support@mydealshark.com
      • Step 2: Enter "REQUEST FOR REFUND" in all capital letters in the subject line of your email.
      • Step 3: Tell us why you would like a refund and whether or not you would like it replaced OR ... Tell Us If You Want The Secret Link That Will Give You Access To Every FREE Product!
      • Step 4: Send us that email!
      • Step 5: Don't send us back your product just yet... Wait for a confirmation email from us that gives you the green light! In the email, we'll remind you of our shipping address!

      It's very important that you follow these exact steps because with high email volume, there's a chance that your email would otherwise get lost in the pile... Having "REQUEST FOR REFUND" in the subject line of your email helps us stay organized and be able to actually fulfill your requests!

      Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

      If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
      Please Note: Our system cannot process refunds until you have received your order. That way, we can arrange for you to send it back to us!


      Late or missing refunds (if applicable):

      • If you haven’t received a refund yet, first check your bank account again.

       

      • If it's still not showing, please wait 5-10 business days (Mon. - Fri.)
        • It takes time for banks to process refunds... This is out of our control.


      If you’ve done all of this and you still have not received your refund yet, please contact us ~ support@mydealshark.com

      Exchanges:
      We only replace items if they are defective or damaged. If you need to exchange it for the same item, submit a request for exchange following these steps below:

      • Step 1: Create an email directed at shop@trendthrift.com
      • Step 2: Enter "REQUEST FOR EXCHANGE" in all capital letters in the subject line of your email.
      • Step 3: Attach an image of your defective product and tell us what's defective about it...
      • Step 4: Send us that email!

      If your request for exchange has been accepted, it means that within 30 days of ordering, you have successfully proved that your product is defective or damaged. Since this is the case, please do not return this item. You can either keep it or throw it away!

      Gifts:
      If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

      If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


      You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


      If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

      Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

      Disclaimer For Those Not Eligible For Refund:

      Different mobile devices and computer monitors may display product images differently in comparison with other mobile devices and computer monitors... Therefore, because of the nature of technology, we cannot fully guarantee the accuracy of product colors, dimensions or material as depicted by the images. However, in our product description, you will find listed the exact information regarding the aesthetic nature of your order. If there is an element of your concern which is in fact not listed in the product description, we are not responsible for your dissatisfaction upon the arrival of your order given that you could have contacted us by email (support@mydealshark.com) or by phone (1-800-378-2691) with your question to verify such aesthetic qualities before you went forward to place the order.

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